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State Police Complaint Authority is an independent entity set up under the Haryana Police Act 2007 to hear grievances of citizens against the police Authorities. As an oversight autonomous body, we enquire into complaints of omission and commission on part of police Officers/Officials.
The establishment of an autonomous body for enquiry into grievances/complaints of citizens against police officers/officials is a very laudable step by the Government to bring about transparency and accountability in the Police Force.
Our objective is to provide a fair, transparent, and just system of enquiry into the complaints against the Police. I am very happy to say that we find increasingly people are feeling confident in the process and are getting a relief.
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Through this citizen portal, the complainant can register his complaint to the respective district office which will then forward same to the Police Station for verification. Further, the complainant can also lodge his complaint manually at the police station.
No, Department can’t refuse to receive any complaint of a criminal act.
Yes, a complaint can be given to the police through email.
Sometimes information about the crime is communicated to the police on the telephone. As per law this sort of information is not FIR since it both lacks authenticity and it is not possible to obtain the signature of the informant.
Section 160 CrPC authorizes a police officer making an investigation to require the attendance before himself of any person, who appears to be acquainted with the circumstance of the case, but no individuals below age of 15 years & greater than 65 years are to be summoned to the Police Station. The IO has to go to their place. Also, the ladies cannot be called to Police Station post 5PM for investigation.
